Billing Terms & Conditions
Thank you for shopping with HavJo. We aim to provide a seamless and secure payment experience for our customers. Please review our payment policy below for more information on the payment methods we accept and related procedures.
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: A secure and widely used payment method
- Apple Pay and Google Pay: For convenient and secure transactions
Payment Security
Your payment security is of utmost importance to us. All transactions are processed through secure gateways to ensure your personal and financial information is protected. We use industry-standard encryption protocols to safeguard your data.
Payment Authorization
- When you place an order, your card will be authorized, and you will receive an email confirmation that your order has been received.
- If your card is not authorized, you will receive an immediate notification on the checkout page, and you will not be charged.
Billing Information
- Please ensure that your billing information matches the information on your credit card statement. Incorrect information may cause a delay in processing your order.
- HavJo reserves the right to cancel any orders that we suspect to be fraudulent.
Currency
- All prices listed on our website are in USD.
- If you are making a purchase from outside the United States, your card issuer may apply additional charges for currency conversion and international transactions.
Order Confirmation
- Upon successful payment, you will receive an order confirmation email with details of your purchase.
- If you do not receive an order confirmation within 24 hours, please contact our customer service team at support@havjo.com
Issues and Disputes
- If you experience any issues during the payment process, please contact our customer service team at support@havjo.com
- For any disputes or discrepancies regarding charges, please reach out to our customer service team promptly so we can assist you.
Contact Us
If you have any questions or concerns about our payment policy, please contact our customer service team at support@havjo.com
Business name: Havjo Shop
Email: support@havjo.com
Address: 2150 148th Ave NE, Redmond WA 98052, United States
Branch Office: 44/25, Group 2, Zone 14, Long Duc, Long Thanh, Dong Nai, Vietnam
Phone: +1 206-474-3904
*Currently, we cannot answer your call immediately. Kindly leave a voicemail and we will reply via SMS within 24 hours.
Customer Service: 09:00 AM to 05:00 PM (Monday to Friday)