Havjo Polynesian Doormats:

• Premium felt fabric upper layer
• High-quality rubber backing
• Vibrant heat dye sublimation prints
• Non-slip and durable
• Easy to clean and maintain
• Features iconic Polynesian designs

Crafted with meticulous attention to detail, our doormats feature a premium felt fabric upper layer adorned with stunning heat dye sublimation prints. These prints showcase the iconic motifs and patterns that have captivated hearts for generations. Rest assured, the colors will remain as brilliant as the day you brought them home, thanks to our advanced printing technology.

Beneath the beautiful design lies a robust foundation of high-quality rubber. This ensures exceptional durability, safeguarding your doormat from the rigors of daily foot traffic. The non-slip backing provides added security, preventing accidents and protecting your floors.

To maintain the pristine appearance of your Polynesian doormat, a simple light vacuuming is recommended. This will help expedite the settling process and enhance the rug's overall look. It's normal for newly unfolded doormats to have slight wrinkles, but fear not! These will naturally disappear within a week or two of regular use.

Designed to withstand the demands of busy households, our Polynesian Doormats are a practical and stylish addition to any entrance. Whether you're welcoming guests or simply enjoying your own home, these doormats create a warm and inviting atmosphere.

Cleaning your doormat is a breeze! Simply use mild soapy water and allow it to air dry completely. For best results, avoid using bleach.

Shop our collection of Polynesian Rubber Doormats today and embrace your inner islander.

Hawaii Collection

Thank you for choosing HavJo Shop! We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping. Below, you will find details about our shipping policy.

Order Processing Time

• All orders are processed within 3 to 5 business days (Monday to Friday, excluding holidays).
• You will receive a notification once your order has been shipped.

Shipping Destinations and Delivery Times

We offer several shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and the weight of your order.

• Standard Shipping: Delivery within 7 to 15 business days.
• Order cutoff time: 05:00 pm, Monday to Friday.
• Shipping cost: Free

Shipping Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order through our carrier's website.

Customs, Duties, and Taxes

HavJo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

HavJo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information

If a package is returned to HavJo due to an incorrect shipping address provided by the customer, the customer will be responsible for the reshipping costs.

Contact Us

If you have any questions or concerns about your order, please contact our customer service team at:

Phone: +1 206-474-3904

Email: support@havjo.com

At HavJo Shop, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policy for detailed information on how to proceed.

Return Eligibility:

To be eligible for a return, your item must meet the following criteria:

• Item must be unworn, unwashed, and in the same condition that you received it.
• Item must have all original tags attached.
• Item must be returned within 30 days of the purchase date.

Non-Returnable Items:

Certain items are not eligible for return, including:

• Sale items
• Gift cards

Terms of Return Process:

• Contact our customer service team at support@havjo.com to initiate a return. Please provide your order number and reason for the return.
• Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed return instructions.
• Package the item securely and include the RMA number. Ship the item to the address provided in the return instructions. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Return Shipping Costs:

Customers are responsible for return shipping costs unless the item received is defective or incorrect. In such cases, we will provide a prepaid return shipping label.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds:

If you haven’t received a refund within the stated timeframe, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@havjo.com.

Exchanges:

If you need to exchange an item for a different size or color, please contact us at support@havjo.com to arrange the exchange. We will provide you with the necessary instructions to complete the exchange.

Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact our customer service team at support@havjo.com within 7 days of receiving your order. We will arrange for the return and replacement of the item at no additional cost to you.

Contact Us:

If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team at support@havjo.com.